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I dislike waiting in queues, but we nevertheless wanted to
visit the Blue Fox, so we tried to find a time when there wasn't a line
up streaming out the door. We couldn't, so we bit the bullet and went
for what seemed like a shorter than average wait.
After about 10 minutes of waiting at the door we were seated and
given menus. The restaurant was crowded and the servers out-paced by the
volume of customers. We waited more than 5 minutes to be attended to, at
which time we were offered drinks, but couldn't order ('I'll get your
server'). I appreciate the division of labour issue between servers and
their support staff, but at breakfast, the odds are it's not going to
take me more than five minutes to determine my food and drink order. Our
drinks arrived before the server did - so about 10 minutes after being
seated we gave our breakfast order. To be fair, the server was polite
and efficient in dealing with us, but was in no position to do anything
more than relay information to the kitchen - there was very little
'service' available. After that it took 35 minutes to get food delivered
to the table. No wonder there's a line up out the door!!! It took us an
hour an half from arrival to exit - unacceptable for breakfast. The
reason they have a line up isn't because they have a fabulous
restaurant, it's because the servers are understaffed and the kitchen is
too small to output food at the volume with which it receives orders.
Remove 6-7 seats from the restaurant and the staff would be able to keep
up, the queue would be shorter (or non-existent), the turnover faster,
the customers happier and the owners just as prosperous.
The food has its merits. They bake their own bread, make their own
jam and use a variety of local products. The quality is generally good
and the prices reasonable. However, I take issue with their wasteful use
of potatoes as plate filler. My huevos rancheros ($8.95) occupied only
half the plate, the other half was a mountain of mediocre fried
potatoes. I looked around the restaurant to see uneaten potatoes
everywhere. Excessive potatoes may fill you up, but they do not alone
create value and neither does waste. Value is is the correct amount of
food at the correct price.
Otherwise, my dish was tasty and the eggs cooked properly. The
refried beans, however, were bland and I would guess straight from a tin.
I was provided with chilli sauce, which is good, but it was nothing
special (Frank's Red Hot, or the like). Patty had the Blue Fox Grill
($9.95) - a mountain of breakfast meat (sausage, bacon): 3 eggs, toast,
fried mushrooms, tomatoes and of course, potatoes. It was acceptable
value and the quality decent - other than the sausages, which he wasn't
a fan of, and of course he couldn't come close to finishing the
potatoes.
Other than the service and the gluttonous approach to value, the Blue
Fox is an upbeat environment with cheery (albeit a bit gawdy) ambiance.
They should be commended for their use of local products, but they need
to watch corner cutting with the not local/homemade products.
To be perfectly honest, there's similar quality and value available
for breakfast in Victoria, without the aggravating queue and slow
kitchen.
Quality of food 74/100 Value of food 69/100 Service 41/100 Ambiance 71/100 Average 64/100
reviewed August 10, 2006 |