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Sunday brunch isn't exactly rocket science, but on this morning
it seemed to be over the heads of the Swan's Hotel crew.
We seated ourselves in the somewhat busy restaurant, but were not
offered service for several minutes. Patty ordered a beer and I ordered
a mimosa - both arrived fairly quickly and met our standards for
quality.
Arriving at noon, we were too late for breakfast, but were directed
to the brunch menu - 3 items -- an omelette, a weird benny and French
toast. Three items does not a brunch make!
After waiting for 30 minutes and watching everyone around us get
their food, ours arrived. Patty had the omelette ($9) - stated as
including a crab, shrimp, peppers and a cheese filling. The crab was not
apparent and the eggs overdone. Served with deep-fried hash browns and
toast, Patty said the housemade toast was the best part of the dish.
Unfortunately, there was no jam for the toast. I had the benny ($11) -
with pepperoni, roasted red pepper and pesto hollandaise. While my eggs
were cooked properly, the pepperoni was strange. The pesto hollandaise
didn't taste at all like pesto and kinda like curry. Both items were
lacklustre efforts.
First of all, we thought it was unacceptable to advertise a brunch
menu and then have only three things on it. Secondly, if you're going to
have a limited selection, please don't get inventive with things like
the pepperoni benny. With a full breakfast, it's a mystery why they
don't just extend it until 2 pm on weekends, or even take brunch items
from the regular breakfast menu.
The service was acceptable, but amateurish. She was friendly and
mostly effective, but seemed to lack a sense of hustle and appeared
unaware that we were waiting a long time for everything.
Of course, the Swan's Hotel Pub is famous for their art collection
and the space is reasonably pleasant to sit in. The trouble seems to be,
that they don't if they're a pub, or a restaurant, or shudder - a
gastro-pub. They've got the space for a medium to high end pub,
accentuated by the brew pub facilities, but they're not doing anything
with it. They have a long, half-assed menu, with a lot of low-end
pub items. Cut the fat, get rid of the potato skins and focus of
doing fewer menu selections better.
Value of food: 55/100
Quality of food: 49/100
Service: 53/100
Ambiance: 65/100
average score 56/100
reviewed March 26, 2006
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